Rapid growth of information exchange in organizations has complicated internal management of IT. Ensuring availability to end-users and compliance are other challenges that organizations have to overcome. ThreeActions's Managed IT Services enable organizations to focus on their core business strategies, while we manage and optimize their IT operations. Our services ensure scalability of IT operations to keep pace with business growth, and reduced total cost of ownership.

ThreeActions, with its dedicated MITS Center of Excellence (CoE), provides solutions that are based on our global delivery model, enabling round-the-clock productivity. Keeping standard processes and policies in place, our MITS offerings include:

• Service Management :

To improve customer satisfaction, attaining excellence in service delivery to customers is essential for organizations. ThreeActions's Service Management offering under MITS, provides end-to-end delivery of services that focus on service-level management and customer relationships. Our team works closely with the client, to identify and implement service improvements, process implementation, adherence checks, etc. Organizations attain better control and scalability, aided by ThreeActions’s proactive value addition.

• Asset Management :

Maximizing return on investment (ROI), from the asset base, requires effective management that connects an organization’s assets with the rest of the business. ThreeActions's Asset and Service Management solutions give, asset-intensive organizations, the ability to integrate strategic planning with operations, maintenance and capital decision-making. Lower operating costs, increased productivity, and eased regulatory compliance pressures, are just some benefits attained through our Asset and Service Management solutions.

• Network Security Operations :

To ensure smooth business functionality, enterprise networks need constant maintenance & security. However, changing regulations & complexities of threats & vulnerabilities make setting up an enterprise-wide network security solution challenging. ThreeActions provides robust network security solutions that enable your network to not just withstand threats, but to proactively deal with network security risks & regulatory compliance. ThreeActions MITS (Managed IT Services) provides support in areas such as Data networking, Network management & Voice support. Monitoring of IP based devices is exclusively provided to organizations under this domain.

• End User Services :

Improving end-user experience ensures that employees have access to the right resources at all times. ThreeActions provides comprehensive end user services that deliver helpdesk, desk-side support and software platform management services to organizations.